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Knowledge base
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BOOKING
BANKING
iEXCHANGE OVERVIEW
iEXCHANGE JOINING/MEMBERSHIP
iEXCHANGE BOOKINGS
BOOKING
Terms and Conditions
iExchange Terms and Conditions (Conventional Timeshare only)
Booking Cancellation Rules
Inventory
iExchange Inventory Release Schedule
Exchanges
iExchange Fees
BANKING
General
What is On-Risk Banking?
iEXCHANGE OVERVIEW
About Us
How does iExchange work?
Can I accumulate my Points?
Do Points expire?
Benefits
What are Top Up Points?
What international resorts do I have access to?
My Profile
Can someone else view or transact on my account?
How do I access/manage my profile?
iEXCHANGE JOINING/MEMBERSHIP
Transfers
Can I transfer my Points?
Can I transfer my Membership?
Are accumulated Points carried over if ownership is transferred?
iEXCHANGE BOOKINGS
Bookings Made Easy
How do I download my booking confirmation letter?
Can I send a guest to use my week/booking?
Can someone else make a booking on my behalf?
Bonus Rentals
International Bookings
Can I book an international resort using my Points?
What are the cancellation terms for international bookings?
General Booking Info
Does iExchange offer mobility impaired units?
When will my unit be serviced?
What are my check-in and check-out times?
Do I need to call the resort to let them know I am coming?
Do I need to call the resort to let them know I will be late?
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