How do I access/manage my profile?

1. How do I log in for the first time?

2. How do I reset my website password?

3. How do I view my profile?

4. How do I update my contact details?


How do I log in/ register for the first time?


Step 1:

Go to the iExchange website: www.iexchange.net.


Step 2:

If you have not done so before, you will need to register.


Step 3: 

Please follow the steps below to register.

  • Click here to go to the iExchange website and click 'Register' in the top right-hand corner of the website.
  • You will be required to complete the three mandatory fields on the registration pop-up. The system will automatically generate a password and email it to you within 15 minutes.


You are now ready to log in with these details!


How do I reset my website password?


To change your password, please follow the steps below:


Step 1:

Click here to go to iExchange.net and click 'login' in the top right-hand corner of the website. You will need to 

log in with your username and password.


Step 2:

Once logged in, you will land on the 'My Info' page.


Step 3:

On the 'My Info' Menu select 'My Details'.


Step 4:

Navigate to the bottom of the 'My Details & Users' Page and click 'Change Password'.


Step 5: 

Key in your Old and New Passwords and then confirm your New Password.


Step 6:

Type in the displayed code exactly.


Step 7: 

Click on Submit.


How do I view my Profile?


You can view your iExchange Profile in two simple steps.


Step 1: 

Click here to go to iExchange.net and click 'Login' in the top right-hand corner of the website. You will need to 

log in with your username and password.


Step 2:

Once logged in, you should be in the default 'My Info' view.


How do I update my contact details?


Follow the steps below to update your contact details online:


Step 1:

Click here to go to iExchange.net and click 'login' in the top right-hand corner of the website. You will need to 

log in with your username and password.


Step 2:

Once logged in, you will land on the 'My Info' page.


Step 3:

On the 'My Info' Menu select 'My Details'.


Step 4:

The 'About Me' tab will be displayed by default. Click on 'Edit Details' to update your details.


Should you wish for someone else to manage your account on your behalf, please click here for more information.

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