What are the cancellation terms for international bookings?

Your confirmation letter will contain details of your cancellation terms and conditions. But for your reference, booking cancellation terms and conditions are as follows:


  • If cancelled between 42 days and 21 days prior to arrival a cancellation penalty of 50% of the Points utilised for the Booking will apply.

  • If cancelled less than 21 days prior to arrival a 100% cancellation penalty will apply.

  • If the reservation was originally made with Points that would have expired but for this reservation, and the reservation is subsequently cancelled, then these Points will expire.

  • All International cancellations are subject to a penalty of 50% of the exchange fee.

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